N001245-6) 3. Toggle Nav. Since then Vodacom have failed to send me an account without me asking. At an ATM. Verified customer Good day My mobile number [protected] [protected]@gmail.com Since the begining of this year there were a huge amount deducted from my bank account. I have received a number of smses about the account being in arrears...the last amount I paid was for R810.00. On enquiry it was mentioned that i used alot of … Please note: Checks will be done to ensure the customer is within the soft lock limit before a successful share is done on a new number for that month. Vodacom — account in arrears. Menu. Nothing is getting done. Cellphones; Tablets; Routers; Sim cards; Price plans; Services; Vodacom Terms and Conditions Back in June 2016, I opened a contract with Vodacom, which due to circumstance was not paid and subsequently handed over to the pre-legal department for collection, the line was suspended and my account blocked. I fish out the 2 x payment slips and give the guy on the phone the easypay number that I had been told to use by the Vodacom shop in Norwood. If Vodacom does not receive the premium payments for 2 months in a row, the policy will be cancelled automatically. ACCOUNT IN ARREARS . I received a email stating my account is in arrears of R 2000 otherwise they will suspend my account. Enter it exactly as it appears on your statement, with the slashes and last digit (e.g. This will ensure the money paid into the correct account. Voice calls are billed monthly in arrears as per the prevailing low Vodacom’s VoIP rate card. For an account in arrears but within a grace period and where Vodacom (Pty) Ltd has not cancelled the contract (i.e. OUT OF CONTRACT. Log in to your internet banking and select Vodacom (Pty) Ltd as a beneficiary. Special Offers. The last communication I received from vodacom was 25 November 2019. If either the sharing or the receiving subscriber‘ account has been soft locked or hard locked they will not be able to share or receive data until the account has been unlocked. Vodacom South Africa. • Dial *135# to see if you qualify for Vodacom Airtime Advance. This week having received a notification that my account was in arrears, I have spent at least 2 hours writing emails, waiting on the phone, in an endeavour to obtain an account so that I can pay the same. He compares it to his computer listing and informs me that it is the wrong easypay number. Accounts over 60 days in arrears will not qualify. Note you will receive an error if any of your details are incorrect. This Laptop was stolen and incompetent people are working for Vodacom. About Vodacom: VISIT OUR WEBSITE Popular keywords: vodacom cancellations hello peter vodacom vodacom complaints vodabucks *135*997# vodacom complaints hello peter 0114306556 hunky dory vodacom hammond pole vodacom account in arrears Your Vodacom Account I ***** -6 has been handed over to Legal Collections. This review was posted by a verified customer. Contact us on ***** or email to OBSC.Riskvodacom.co.za to avoid further legal action. Customers who apply for assistance may also not already be in arrears with payments to Vodacom. Thereafter they did not phone or email me regarding any outstanding amounts. At month 24 (last day of contract term) of the Vodacom contract, all benefits will cease. I have been with Vodacom for … Enter your account number as your reference number as the both Vodacom and your bank will need to validate your payment. • When you’re out of airtime, you can get R20, R10 or R5 airtime or get data advances, when you need it most and only pay the next time you recharge your account. Then, today I get a call from Vodacom’s accounts dept to tell me my account is still in arrears. Then I decided to buy a new phone and take up a contract in March this year. M Morne Crouse. Account paid but still in arrears - Consumer Complaint for Vodacom - Head Office Vodacom - Head Office Vodacom Commercial Park, 3rd Floor 082 Vodacom Boulevard, 1685, Gauteng, Midrand 6. I made a payment of a R1000 to try and stop them of placing my account in arrears. Vodacom did not indicate what it considered to be the “qualifying criteria” for assistance, but rather that it would assess each application individually. The agent in the store told me that my account is in arrears and that I must dial 135 from my … I really don't know what's up with Vodacom They LIE, they cheat and steal!! 3. Special Offers; Devices; Just 4 You; Bundles Never the less she advised me to call the accounts number (1946 - Subscriber legal collection) Spoke to 3 … Actually that's what their motto should be My account was in arrears, all this year because of I was retrenched, I would make arrangements with them, on … 2. 7. Vodacom reserves the right to cease benefits in the event that any of their accounts with Vodacom are in arrears. 5.3.2. in addition to the airtime value allocated to your Prepaid Account pursuant to the provisions of clause 5.3.1 above, you shall also be entitled to recharge your Prepaid Account at any time by utilizing any of Vodacom’s existing recharge mechanisms on such terms and conditions applicable to such recharges, provided that in the event that you are in arrears with the payment of your Subscription Fee(s), then despite having recharged your Prepaid Account, … Customers will need to renew/upgrade their contract. If the … Bank account debited every month yet vodacom account in arrears??? • A access fee of R1.00 will apply. I am due for an upgrade and when I called a vodashop to do the updgrade they informed me that me account is in arrears. I even tried sending a mail … Once again, make sure your details are correct, especially your Vodacom account number. 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